Paul Herdsman: Co-founder And COO Of NICE Global

Paul Herdsman is a skilled entrepreneur and the co-founder and currently the COO of NICE Global, a full-service BPO company that specializes in service delivery for other firms seeking to outsource. As the company’s co-founder, he is in charge of different aspects of daily operations, growth planning, strategic partnerships and is looking to become the CEO by the end of the year. The company was started in 2014 and is based in Montego Bay, Jamaica. Paul is a father of two, and he does a great job at juggling business as well as family.

 

Paul Herdsman has more than ten years of experience in online customer acquisition and consumer software. He is known for his sales, marketing, and problem-solving skills. One strategy that he has used to grow his business is understanding each unit within his company. He has learned to understand why the unit exists in the first place, what its duties are, and how it carries out those duties. This has made him have a clearer picture of what his responsibilities are and how they affect the company’s overall ecosystem. He recalls one time after college, his boss sending him around to all business units to find out what and why they do their duties. Get Related Information Here.

 

NICE Global has begun specific shifts which are set to stir a lot of positive changes. In 2013, the company was outsourcing in five countries; India, Honduras, The Dominican Republic, Philippines, and the US. With the company’s high-quality customer engagement standards, more companies are recognizing and appreciating the value of nearshore companies. Paul is an openminded person and is always ready to outsource ideas to meet his clients’ needs. For NICE Global, the attitude shift has opened up opened up the company’s market and allowed it to have successful partnerships.

 

Check out his profile on https://www.linkedin.com/in/paul-herdsman-628822/

 

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